Returns and Exchange Policy
Returns: Your Satisfaction is Guaranteed
We have a carefully curated selection of gear and accessories from the fly-fishing world from some of the best manufacturers and distributors in the industry. If you are not satisfied with your purchase for any reason, you have 14 days from the date you received your order to return your regular-priced item (s) for a full refund. After 14 days, full in-store credit is available for returns on regular-priced* items. All sales on closeout, discounted, or custom ordered items are final – no returns or exchanges will be accepted.
All returned items must include their original packaging, with original tags and labels still attached. Returned items must be in new condition and eligible for resale at full price and accompanied by your original sales receipt.
Damaged or worn items are not eligible for return. All of the manufacturers we work with stand behind their products with warranties against manufacture defect, contact the manufacturer directly if you suspect that your purchase may be defective. Warranty and repair services are generally available from the manufacturers for a nominal fee relative to the original purchase price.
We do not pay for return shipping unless we made a mistake with your order.
To return an item, simply email us for an RMA number to help expedite the return process. Send all returned goods to Fins & Feathers of Bozeman 81801 Gallatin Road Bozeman Montana 59718.
*Regular-priced items are goods that are purchased at MSRP and do not include closeout or sale-priced items.
Just contact us via email if you would like to exchange an item for another size or color within the first 14 days from the date you received your order. We do not pay for the shipping of exchange or return items. Items returned for exchanges must be in a resealable condition with original packaging, labels and include the original receipt.
As long as the item is returned new and unused (with tags/original boxes, and original receipt), there will be no restocking fee Refunds typically take 2-3 business days to process and will be issued using the original form of payment. If we receive an item that is used or not in a new, re-sellable condition, we may charge you a 20% restocking fee, or we can ship the item back to you - your choice.